Art Printing: A Guide to Ensuring Your Prints Arrive Perfectly

At 'Your Art Printing Business', we understand that receiving damaged or defective prints can be frustrating. That's why we've put together this guide to help you navigate our process for handling shipping damage, defective prints, and ensuring your art printing experience is nothing short of exceptional.

To start, please make sure to retain the items and their packaging until you are notified that they are no longer needed. In some cases, our shipping agent may request a visual inspection of the damaged packaging and contents. We will replace your order as soon as we receive photographic verification of the damage. To facilitate this process, we kindly ask that you provide digital photographs clearly showing the damage to the packaging and contents within 7 days of delivery.

If your order is damaged during transit, don't worry - we're here to help. We'll not only replace your order but also process any shipper damage claims on your behalf. If you have any concerns or questions, please don't hesitate to reach out to us.

While we strive to deliver high-quality prints that meet our customers' expectations, sometimes issues can arise from materials and/or workmanship. In such cases, we will always replace the item(s) at no additional cost to you. However, please note that we cannot replace a print if the issue is a direct result of the file submitted with your order.

If you receive a defective or damaged print, please contact us within 7 business days of delivery and we'll be happy to replace the item(s) at no cost to you. At 'Your Art Printing Business', our goal is to ensure that every customer is 100% satisfied with their art printing experience.

By following these simple steps and guidelines, you can rest assured that your art printing experience will be a smooth and stress-free one. If you have any further questions or concerns, please don't hesitate to contact us. We're here to help.

Art printing